JEL-Leading Manufacturer of Clean Robot


Top Three Strengths of JEL

Customization

image of outline drawing

Customization to Meet Customers’ Needs

JEL robots have been used by more than 2,000 customers and most of the shipped products (more than 16,000 robots) are customized products.
With our full lineup of the products, we offer the customers the most suitable robot.
Details of customization

High Quality

high quality product

Consistent quality controls for
high quality manufacturing

To solve the problems and to meet the request of customers, JEL has a consistent manufacturing process.
We perform five quality controls to ensure the safety and performance of the products.
Five Quality Controls
R&DProcurementManufacturingQuality
Assurance
Customer
Service
Manufactures high-quality and low-cost products based on the motto “To meet customers’ needs”Conducts periodic quality audit of suppliers along with thorough receiving inspectionHigh quality and quick delivery time from thorough manufacturing controlQuality and environmental management systems certified with ISO 9001 and ISO 14001Provides total customer service with prompt and appropriate service and maintenance
Customer Service
after-service maintenance

Prompt and professional customer service

Prompt after-sales service/support and our website “Online Support” are provided for troubleshooting or inquiries about the products.
Customer support service is available from 8 locations both in domestic and overseas.
Online Support (JEL's website)
Online Support (JEL's website)
Customer Service (Domestic and overseas)
Japan (Hiroshima)Japan (Tokyo)China (Beijing)China (Shanghai)
Korea (Soul)Korea (Cheonan)TaiwanSingapore