Beware of the products mistaken as JEL products
Thank you for using JEL products.
Recently, we confirmed that other companies' products that are substantially identical in shape and function to our products are sold in Taiwan. Some customers who purchased these products from other manufacturers have mistaken the products as our products or the products we guarantee, and asked us for repair or maintenance for those products.
We will pursue legal liability of third parties who have violated our intellectual property rights. Please understand that we cannot assume any responsibility if the customer is using other company's products and a problem occurs in production facilities.
If there is some concern, such as whether the product already purchased is our product or whether it is subject to our quality assurance, repair, or maintenance service, please contact our distributors or us to avoid the risk that the customer would violate any laws or regulations.
We appreciate your understanding and cooperation.